Trips per day
5 Modalidades
We Assist® adjusts to your travel needs and budget with 5 types of modality: Silver, Gold, Black, Diamond and Platinum.
Upgrades
We offer a wide range of benefits you can add to personalize and Taylor your experience.
No Frontiers, Available Anytime
Travel Assistance for trips up. to 90 consecutive days, multiple destinations. We Assist® is Global, 24/7/365
Select a plan WITH cancellation only if you meet the following conditions:
- You are purchasing within the first 72 hours after making the initial payment for your travel reservation.
- If you do not meet condition 1, then check if you are purchasing your travel coverage at least 121 days before the start of your trip.
If you do not meet these conditions, you must purchase a plan WITHOUT cancellation.
Note: In the case of being part of a group, the valid date to determine whether you can opt for a plan WITH cancellation will be the date of the first payment made by the group organizer to secure the reservation. This date will be used, regardless of whether you joined the group after this payment.
SILVER PC
Benefits per person
GOLD PC
Benefits per person
PLATINUM PC
Benefits per person
Senior Traveler PC
Benefits per person
DIAMOND PC
Benefits per person
DIAMOND II PC
Benefits per person
How do We Assist® products work?
We Assist takes care of you during each trip you take, our omnichannel differentiates us, whether by phone, Skype or WhatsApp, we are for you 24/7/365 - No timetables or borders!
How to request your Assistance
Experience peace of mind and enjoy your life to the fullest with our wide range of services tailored to meet your needs
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Client calls our contact center requesting assistance
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Customer service specialist receives and processes the request
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Our team coordinates the services needed
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We monitor that the services, attention, and/or assistance needed are delivered correctly.
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We take care of the bill with the provider.
What can you expect from us?
Your Health
In case of a medical emergency, we'll manage necessary medical attention and cover the costs, ensuring your health is our top priority.
Medical Evacuations
If you find yourself in an extreme situation, like a mountain accident, we'll evacuate you to the hospital and take care of all expenses. Travel with confidence in high-risk activities.
Concierge Services
Need restaurant reservations, itinerary changes, or translation services? Our Concierge team is ready to assist with all the details, including visa information, entry requirements and much more. Your perfect journey starts here.
Trusted Signals
When you choose We Assist, you begin a journey of discovery. We are by your side every step of the way, providing you with the support and resources you need to have a safe and enjoyable travel experience. Discover, explore, and thrive: your journey starts here with We Assist.
